Privacy notice.

Last updated: 9 October 2026.

Who is responsible

COMPLETE GAS HEATING SERVICES LTD is responsible for personal information collected through this website. Contact info@completeholdingshv.com, or write to Suite G1 Argentum House, 510 Bristol Business Park, Coldharbour Lane, Bristol, Gloucestershire, England, BS16 1EJ.

Information you provide

Our enquiry form asks for your name, email address, optional telephone number, your role, the consulting topic and a description of your project. Please avoid sensitive personal information and confidential project details in your initial message.

Why we use it

We use enquiry information to assess your request, communicate with you and consider arrangements for a possible consultation. The legal basis is taking steps at your request before a contract where applicable, and our legitimate interests in responding to business enquiries and protecting the website from misuse.

How it is handled

Enquiries are stored in the website database and are accessible through an authenticated administration area. We do not use the form to subscribe you to marketing. The website does not send an automatic email confirmation. You can contact us directly if you wish to follow up.

Website hosting and technical service providers may process data to operate and maintain the service. Information may also be disclosed where required by law. This website does not send enquiry information to advertising services.

Security and retention

Access to stored enquiries is restricted to authorised administrators. Basic server logs and temporary anti-abuse records help protect the service. Personal information is kept only for as long as needed for the enquiry, any resulting engagement and applicable legal obligations. You can ask us about retention or request deletion using the contact details above.

Your rights

Subject to applicable law, you may ask to access, correct, erase or restrict use of your personal information, object to processing, or request portability where that right applies. You may complain to the UK Information Commissioner’s Office at ico.org.uk.

Cookies and local storage

This website does not use advertising or analytics trackers. Read our Cookie information for details of necessary storage and administration cookies.